24-7 Intouch to Attend LivePerson Aspire 2012
WINNIPEG, Manitoba. May 16, 2012 – For the second consecutive year, members of 24-7 Intouch will attend LivePerson’s Aspire 2012 customer summit, taking place June 12th to 14th in New York City. Aspire serves as a platform for LivePerson users, partners, peers and subject matter experts to communicate innovative ways to engage customers.
“We are very excited to attend our second straight Aspire, and to share ideas with so many different thought leaders on live chat best practices and customer engagement trends,” said Matt Cockell, Vice President of Sales and Business Development at 24-7 Intouch. “Last year’s event proved to be successful, and we hope to contribute to the dialogue through offering insight on the service behind the technology.”
As a LivePerson strategic partner, 24-7 Intouch will exhibit at Aspire to provide more information on Live Chat Managed Labor and other sales and customer care solutions. Representatives will also be participating in the Aspire Office Hours to share best practices around servicing chat.
About 24-7 Intouch
24-7 Intouch is a leading contact center outsourcing company that delivers innovative and value-driven outsourcing solutions via voice, live chat, e-mail and social media, across all industry segments. Using the most advanced technology in the industry and Certified Sales and Customer Service Representatives, the multichannel approach taken by 24-7 Intouch addresses both long and short-term goals to reduce costs, increase incremental revenue and deliver lifetime customer loyalty. The 24-7 Intouch team are brand specialists, representing their client’s brand, culture and employees in each business partnership.
LivePerson, Inc. (NASDAQ: LPSN) offers an intelligent engagement platform that enables businesses to proactively connect in real-time with their customers via chat, voice, and content delivery at the right time, through the right channel, including websites, social media, mobile devices, and consoles. This “intelligent engagement” is driven by real-time behavioral data, producing connections based on a true understanding of business objectives and customer needs.
More than 8,500 companies rely on LivePerson’s platform to increase conversions and improve customer experience, including Hewlett-Packard, IBM, Microsoft, Verizon, Sky, Walt Disney, PNC, QVC and Orbitz.
LivePerson has received the CODiE award for Best Ecommerce Solution in 2011, and has been named one of America’s 25 Fastest-Growing Tech Companies by Forbes in 2011, and a Company of the Year by Frost and Sullivan in 2010.
LivePerson is headquartered in New York City with offices in San Francisco, Tel Aviv, Atlanta, London and Melbourne, Australia.