24-7 Intouch to Attend Shop.Org Annual Summit 2013
WINNIPEG, Manitoba. September 26, 2013 – 24-7 Intouch will be expanding their involvement in the ecommerce community by attending the Shop.Org Annual Summit 2013. Omnichannel customer care is an important focus for the company and they will be using their global experience with multi-dimensional service offerings, to share and collect valuable best practices at the show. The conference takes place September 30 to October 2 at Lakeside Center at McCormick Place in Chicago, Illinois.
The Shop.Org Summit features more than 4,400 digital and multichannel retail professionals and 200 exhibitors. The show will focus on building relationships, discussing best practices, and exploring innovative concepts for what’s in store for retail in the future. For more information, please visit http://summit13.shop.org/about.
About 24-7 Intouch
24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, e-mail and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. With over 13 years of experience, the 24-7 Intouch team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience.
The company continues to grow to accommodate the needs of new and existing clients. They currently operate offices in Canada, USA, Guatemala, and India.
Shop.org, a division of the National Retail Federation, is the world’s leading community for digital retail, offering thought leadership through original research and gold standard events. The community is made up of exclusive networking groups and committees that lead the global conversation surrounding innovative e-commerce trends and digital retail. Shop.org members include some of the world’s largest most respected retail, technology, research, and consulting companies.