24-7 Intouch to present in mobile customer engagement webinar with Aberdeen Group and BoldChat by LogMeIn
WINNIPEG, MANITOBA. January 15, 2016 – Ryan Brummond, Director of Solutions at 24-7 Intouch, will be presenting in an upcoming webinar on February 2, 2016 with Aberdeen Group and BoldChat by LogMeIn entitled ‘Mobile Customer Engagement for Retailers: How to Move Beyond Hype to Success’.
The webinar will include key learnings from the 2015 holiday season and tips for success in 2016, steps to blend mobile engagement with your omni-channel program, and how proactive communications can drive engagement and reduce cart abandonment.
“We always welcome the opportunity to collaborate with other thought leaders in the customer care industry”, says Brummond. “The upcoming webinar is sure to be full of new mobile insights for both attendees and speakers.”
All attendees will receive a complimentary copy of Aberdeen’s Mobile Shopper Experience Management report.
To register for the webinar, visit this website.
About 24-7 Intouch
24-7 Intouch is a global contact center outsourcing company that delivers innovative, quality-driven, customer service solutions, across all industry segments. Using the most advanced technology, comprehensive insights, and brand specialists for each account, 24-7 Intouch is able to provide a multichannel approach, via voice, live chat, email and social media management. This customizable, customer care method allows clients to utilize business insights to deliver lifetime customer loyalty and increase incremental revenue. With over 15 years of experience, the 24-7 Intouch team takes pride in creating a top to bottom brand alignment for clients to create the ideal customer experience.
The company continues to grow to accommodate the needs of new and existing clients. They currently operate offices in Canada, USA, Guatemala, and India.
About Aberdeen Group
Since 1988, Aberdeen Group has published content that educates and helps businesspeople worldwide improve their performance. Our content is based on primary research, conducted with business practitioners across a wide variety of business roles and industries. Written by talented subject matter experts, this content describes what Best-in-Class organizations are doing to get ahead in the marketplace to help drive smarter decision-making and improve business strategy
Aberdeen’s content is available for licensing to marketing and sales teams looking to supercharge their content marketing strategy. Along with a wide variety of premium content offerings, Aberdeen also offers complete marketing programs and sophisticated data analytics. Aberdeen Group is headquartered in Boston, MA. For more about our service offerings, visit our services site or contact us.
About BoldChat by LogMeIn
BoldChat by LogMeIn is a market-leading live chat and customer engagement solution that helps businesses quickly and effectively engage customers across online, mobile and social channels. BoldChat includes integrated multichannel communications technologies like live chat, email management, SMS management, Twitter management and co-browsing, giving customer service teams a single solution for managing customer conversations. As a result, organizations can provide a better overall customer experience, improving conversions, building loyalty and boosting CSAT like never before.