24-7 Intouch Introduces New AI Technology Division, Laivly

WINNIPEG, MB, Wednesday, May 2, 2018 – 24-7 Intouch, a global customer service solutions provider, has announced a new technology division called Laivly. Laivly is dedicated to applying emerging technology including artificial intelligence, machine learning and automation in support of live customer service. Laivly’s suite of proprietary software and app technologies currently includes SIDD, a live-agent assisted AI platform, and Superpunch, an ... Read More

24-7 Intouch to Present at Frost and Sullivan’s Customer Contact Europe

WINNIPEG, Manitoba. March 22, 2018 – Morgan Stewart, Vice President of Marketing at 24-7 Intouch, will be leading an interactive think tank session at Frost and Sullivan’s 12th Annual Customer Contact Europe. The Executive MindXchange takes place June 11-13, 2018 at the Clontarf Castle Hotel in Dublin, Ireland. This is the first Customer Contact Europe that 24-7 Intouch will be ... Read More

Deanne Harrison to Present at 2018 Venture Out

Our very own Deanne Harrison, SVP of People & Process at 24-7 Intouch, is presenting at the 2018 Venture Out Conference in Toronto this week. The conference takes place March 15 and 16, 2018 at the MaRS Discovery District. Venture Out is Canada’s first conference for LGBTQA+ students and young professionals interested in careers in tech and entrepreneurship. Deanne’s session, ... Read More

24-7 Intouch to Present at Frost And Sullivan’s 14th Annual Executive MindXchange

WINNIPEG, Manitoba. February 20, 2018 – Jason Rosser, Vice President of Operations at 24-7 Intouch, will be leading an interactive roundtable session at Frost and Sullivan’s 14th Annual Customer Contact Executive MindXchange. The event takes place April 8-11, 2018 at the JW Marriott Marco Island Beach Resort in Marco Island, Florida. Rosser’s session, titled ‘Driving Change Beyond the Contact Center’, ... Read More

24-7 Intouch Announces Winnipeg Expansion

WINNIPEG, Manitoba, January 18, 2018 – 24-7 Intouch, a Winnipeg headquartered and global leader in contact center solutions, today announced it will expand its footprint with a fourth campus in the city. The latest addition will be located on St. James Street, in a portion of the building previously occupied by the Target Corporation. This is the 14th global campus ... Read More

24-7 Intouch Hosts Weekly Hiring Fairs

Want to be a part of a winning team? 24-7 Intouch is hiring hundreds of Customer Service Representatives with competitive wages and an awesome culture to match. Every Thursday throughout the month of October, we’ll be hosting hiring fairs at our campuses. All you need to bring is your resume and positive attitude. Interested in joining our growing team? Check ... Read More

24-7 Intouch Announces Investment in AI Technology

WINNIPEG, Manitoba, September 7, 2017 – 24-7 Intouch, a global leader in contact center solutions, announced today its investment in artificial intelligence (AI) and the creation of new technology jobs in Manitoba. The Company plans to leverage AI, Bots, Robotic Process Automation and Machine Learning technology to drive a better customer experience for the clients they serve. “Not only will ... Read More

24-7 Intouch Celebrates One Year in the Philippines

MANILA, August 3, 2017 – 24-7 Intouch, an award-winning multi-channel contact center, is celebrating their one year anniversary operating in the Philippines. With two campuses located in UP Town Center and Cyber Park Tower 1 in Quezon City, 24-7 Intouch has brought its family-oriented culture, innovative solutions, and disruptive technology to the Metro Manila area. “Opening in the Philippines has ... Read More

24-7 Intouch Wins 2017 Elite Contact Center Outsourcing Award

WINNIPEG, Manitoba, July 27, 2017 – 24-7 Intouch, a global leader in contact center solutions, has won the 2017 Elite Contact Center Outsourcing Award, presented by TMC. 24-7 Intouch was recognized as a top global teleservices agency for inbound and outbound interactions. Teleservices agencies are ranked for being the largest in the industry as measured by the amount of billable ... Read More

24-7 Intouch Announces Expansion to Las Vegas

24-7 Intouch, a global leader in contact center solutions, today announced it will continue to expand its US footprint into Las Vegas. This will be the 13th campus for the company, currently operating in the United States, Canada, Guatemala, Jamaica and the Philippines. With construction scheduled to begin in early Fall 2017 at the Boulevard Center Mall, the 54,000 square ... Read More