24-7 Intouch Sponsor for Annual Mark Scheifele Golf Tournament

24-7 Intouch is once again the title sponsor of the second annual Mark Scheifele Golf Tournament in support of KidSport Winnipeg. The golf tournament will be held on June 27, 2016 at Niakwa Golf and Country Club. “We are very excited to participate again in Mark’s golf tournament,” said Carmyn Aleshka, Director of Philanthropy at 24-7 Intouch. “We love supporting initiatives that ... Read More

24-7 Intouch Announces Expansion to Jamaica

24-7 Intouch is proud to announce it will continue its global scale growth with its expansion to Jamaica. This will be the 12th contact center facility for the company, who currently operates in the United States, Canada, Guatemala, India and the Philippines. The newly renovated facility is located in Montego Bay. It will also emulate the corporate culture, client branding and unique design elements ... Read More

24-7 Intouch Ranked Top Global Teleservices Agency

24-7 Intouch has ranked in TMC’s CUSTOMER 31st Annual Top 50 Contact Center Outsourcing Ranking, recognizing it as a top contact center in six categories. 24-7 Intouch also ranked in the Interactive category which includes digital channels such as live chat and social media. Additionally, the company was ranked in Outbound International, Inbound International and Inbound Domestic categories. “We are ... Read More

24-7 Intouch to Sponsor and Attend Shoptalk 2016!

24-7 Intouch is thrilled to be a sponsor of the first annual Shoptalk, The Next Gen Commerce Event May 15-18, 2016 at Aria Las Vegas! Shoptalk’s goal is to bring together a community of commerce innovators and redefine how customers discover, shop and buy. With over 2,600 attendees, including over 360 CEOs and amazing keynote speakers, the conference is sure ... Read More

24-7 Intouch to Attend Frost & Sullivan CC East in Disney World

It’s the time we’ve all been waiting for — Frost & Sullivan Customer Contact, East! 24-7 Intouch is delighted to be a part of this year’s conference, taking place in one of our favorite places, Disney World. Here’s a sneak peek of what’s to come from 24-7 Intouch at this year’s event. Steve Muise, VP of Employee Experience, will be ... Read More

24-7 Intouch to Sponsor 2016 SOCAP Symposium in Nashville

It’s hard to believe that another SOCAP Symposium is upon us! 24-7 Intouch is thrilled to continue our long standing partnership, this year in Nashville, Tennessee. Here’s what you can expect from 24-7 Intouch at this year’s Symposium. Shadley Davidson, Senior Manager of Customer Experience, will be hosting an interactive session entitled “One Size Does Not Fit All: The Power ... Read More

24-7 Intouch Announces Expansion into the Philippines

24-7 Intouch has announced plans for expansion into Manila, Philippines. This will be the 11th contact center facility for the company who currently operates in the United States, Canada, and Guatemala. 24-7 Intouch has hired Tony Bruno as Head of International Operations to lead the expansion into Asia. Bruno brings over 25 years of business experience in sales, marketing, customer ... Read More

24-7 Intouch Sponsors Customer Response Summit in Phoenix

24-7 Intouch is proud to sponsor the Execs in the Know Customer Response Summit (CRS) that will be held at the JW Marriott Desert Ridge Resort & Spa in Phoenix, Arizona from February 23-26, 2016. Matt Wheatley, Vice President of Customer Experience at 24-7 Intouch, will be leading an  interactive session and sharing insights on how to improve the customer ... Read More

24-7 Intouch to sponsor SXSW Accelerator Startup Competition

24-7 Intouch is proud to be the premier sponsor of the  eighth annual South by Southwest (SXSW®) Accelerator startup competition on Saturday, March 12 and Sunday, March 13 2016. The competition will take place in SXSW’s Startup Village® with a total of 48 interactive technology companies presenting their ideas, innovations, products or services. Greg Fettes, President and Chief Executive Officer ... Read More

24-7 Intouch to present in mobile customer engagement webinar

Ryan Brummond, Director of Solutions at 24-7 Intouch, will be presenting in an upcoming webinar on February 2, 2016 with Aberdeen Group and BoldChat by LogMeInentitled ‘Mobile Customer Engagement for Retailers: How to Move Beyond Hype to Success’. The webinar will include key learnings from the 2015 holiday season and tips for success in 2016, steps to blend mobile engagement ... Read More