24-7 Intouch Announced as Title Sponsor for First-Annual Mark Scheifele Golf Tournament and Hockey Camp

WINNIPEG, MANITOBA – June 15, 2015 – 24-7 Intouch announced today their title sponsorship of the first annual Mark Scheifele Golf Tournament and Hockey Camp in support of KidSport Winnipeg. The hockey camp runs June 20 and 21 at Gateway Community Centre and the golf tournament follows on June 22, 2015 at Niakwa Golf and Country Club. “We are excited ... Read More

24-7 Intouch Ranked 3rd Top Global Teleservices Agency by CUSTOMER Magazine

WINNIPEG, MANITOBA. May 4, 2015— 24-7 Intouch, a global contact center outsourcing company, ranks 3rd in TMC’s 30th annual Top 50 Teleservices Agencies Ranking, recognizing it as a top contact center in six categories. 24-7 Intouch increased its Inbound Domestic ranking to 5th from 9th in 2014 and held its number two spot in the Interactive category which includes digital ... Read More

24-7 Intouch & Orbitz Worldwide to Deliver Webinar on Global Expansion

WINNIPEG, Manitoba. September 10, 2014 – Global customer experience management company 24-7 Intouch is partnering with leading online travel company Orbitz Worldwide, Inc., to take part in SOCAP International’s Webinar Series. Matt Wheatley, Director of Customer Experience at 24-7 Intouch, and Carolyne Matseshe-Crawford, VP of Global Customer Experience Services at Orbitz Worldwide, will explain how to develop, manage and expand ... Read More

STAND UP TO CANCER

24-7 Intouch is pleased to support the STAND UP TO CANCER live televised event, taking place tonight, featuring numerous Hollywood celebrities and musical performances. We will be providing phone support for donation calls during its airing. The event supports Stand Up to Cancer’s groundbreaking initiative created to accelerate innovative cancer research that will get new therapies to patients quickly and save ... Read More

24-7 Intouch Partners With Red Robin to Drive Innovation in Customer Engagement

WINNIPEG, Manitoba. June 26, 2014 – Leading consumer affairs provider 24-7 Intouch Inc., is excited to announce its partnership with Red Robin Gourmet Burgers, Inc. (Red Robin). The 24-7 Intouch team was chosen for their ability to drive innovation to Red Robin’s evolving customer engagement strategy and leverage their expertise in analytics to enhance the end guest experience across all ... Read More

24-7 Intouch Ranked 2nd Interactive Contact Center by CUSTOMER Magazine

WINNIPEG, Manitoba. May 26, 2014 – Global business process outsourcer, 24-7 Intouch, has been ranked 2nd in the Interactive category of the 29th Annual Top 50 Teleservices Agencies Ranking in CUSTOMER Magazine, recognizing it as one of the top contact centers providing interactive solutions which includes live chat and social media. CUSTOMER Magazine is released by TMC, a global, integrated ... Read More

24-7 Intouch Supports Customer Care Community at SOCAP Symposium 2014

WINNIPEG, Manitoba. April 22, 2014 – Representatives from global contact center outsourcing company, 24-7 Intouch, will be actively participating in the SOCAP International 2014 Symposium, April 27-30 in Charlotte, North Carolina. 24-7 Intouch will be contributing to the community by exhibiting, acting as the exclusive sponsor of the Social Finale, and hosting interactive discussions at their Social Idea Lounge. Matt ... Read More

24-7 Intouch to Share Best Practices in Customer Experience Excellence at 10th Anniversary of Frost & Sullivan, CCEAST

WINNIPEG, Manitoba. April 3, 2014 – Matt Wheatley, Director, Customer Experience at 24-7 Intouch, will be speaking at Frost & Sullivan’s Customer Contact 2014, East.The 10th Anniversary of CCEAST will take place April 6-9, 2014 at the Marriott Marco Island Beach Resort, in Marco Island, Florida. Wheatley will be sharing, “Knowledge Management for Customer Experience Excellence,” on Tuesday, April 8 ... Read More

24-7 Intouch & Financial Services Leader Broadridge to Present at SOCAP 40th Annual

WINNIPEG, Manitoba. October 22, 2013 – 24-7 Intouch, global provider of customizable, contact center solutions, will be presenting at the SOCAP International 2013 Annual Conference. The event, celebrating its 40th anniversary, takes place October 27-30, at the Westin Kierland in Scottsdale, Arizona. Matt Cockell, Senior Vice President of Sales and Marketing at 24-7 Intouch, and Jessica Johnson, Vice President, Shareholder ... Read More

24-7 Intouch Announces Acquisition of Latin American BPO Innovative Contact Solutions

WINNIPEG, Manitoba. October 16th, 2013 – 24-7 Intouch Inc announced today the acquisition of Innovative Contact Solutions (ICS), a multichannel Business Process Outsourcer (BPO) located in the heart of the Americas, Guatemala City, Guatemala. ICS services local and international clients with bilingual solutions ranging from traditional inbound calls, to back office work including help desk, order fulfillment, email response and ... Read More