24-7 Intouch to Attend Shop.Org Annual Summit 2013

WINNIPEG, Manitoba. September 26, 2013 – 24-7 Intouch will be expanding their involvement in the ecommerce community by attending the Shop.Org Annual Summit 2013. Omnichannel customer care is an important focus for the company and they will be using their global experience with multi-dimensional service offerings, to share and collect valuable best practices at the show. The conference takes place ... Read More

24-7 Intouch to Speak at CallCopy User Conference, Connect 13

WINNIPEG, Manitoba. September 13, 2013 – Matt Wheatley, Director of Sales and Business Development at Social Herd, a 24-7 Intouch company, will be speaking at the CallCopy User Conference, Connect 13. The speaking session titled, “Leveraging Call Recordings: Drive Agent Engagement and Coaching”, will take place Monday, September 16 from 11 AM to 12:15 PM. Wheatley’s presentation will focus on ... Read More

Social Herd to Provide Leadership and Strategy at Customer Response Summit Detroit

WINNIPEG, Manitoba. September 4, 2013 – As a leading provider of social media customer care, Social Herd will be facilitating a ‘Shark Tank’ Breakout Activity during Customer Response Summit, which takes placeSeptember 9 to 11 at the MGM Grand in Detroit, Michigan. Matt Wheatley, Director of Sales and Business Development at Social Herd will be sharing use case examples to ... Read More

24-7 Intouch Included in Top 10 of the 2013 Top 50 Teleservices Agency Ranking by CUSTOMER Magazine

WINNIPEG, MANITOBA. June 17, 2013 — TMC, a global, integrated media company, has named 24-7 Intouch on its CUSTOMER 28th Annual Top 50 Teleservices Agencies Ranking. 24-7 Intouch has increased their Global Aggregate score from 13 in 2012 to 10. The Top 50 Teleservices Agencies Ranking recognizes the top inbound and outbound teleservices agencies, both domestic and international, as well ... Read More

24-7 Intouch to Attend Customer Response Summit Toronto

WINNIPEG, Manitoba. May 28, 2013 – Representatives from 24-7 Intouch and Social Herd will be attending the Customer Response Summit Toronto, taking place June 17th to 19th, 2013 at the Westin Harbour Castle, in Toronto, Ontario. The Customer Response Summit is presented by Execs in the Know, who aim to connect people to quality content and promote thought leadership through industry events, peer to ... Read More

24-7 Intouch and McCormick to Speak at SOCAP International 2013 Symposium

WINNIPEG, Manitoba. April 25, 2013 – Matt Cockell, Senior Vice President of Sales and Marketing at 24-7 Intouch, and Linda Grover, Consumer Affairs Supervisor at McCormick Canada, will be presenting at the 2013 SOCAP International Symposium. The conference takes place April 28 – May 1, 2013 in New Orleans, Louisiana, and the speaking session will occur Tuesday, April 30 at ... Read More

24-7 Intouch and Broadridge to Present at Frost & Sullivan’s Customer Contact 2013, East

WINNIPEG, Manitoba. March 27, 2013 – Matt Cockell, Senior Vice President of Sales and Marketing at 24-7 Intouch, will be leading a Fireside Chat Breakout Session at the 9th Annual Customer Contact 2013, East: A Frost & Sullivan Executive MindXchange. The event takes place April 14-17, 2013 at the Marriott Marco Island Beach Resort in Marco Island, Florida. “The Frost ... Read More

Wallace Elected to 2013 SOCAP Board of Directors

WINNIPEG, Manitoba. February 18, 2013 – Chris Wallace, Vice President of Sales, Dedicated Solutions at 24-7 Intouch, has been elected to the Society of Consumer Affairs Professionals (SOCAP International) 2013 Board of Directors. “Being elected to the 2013 SOCAP Board of Directors is one of my greatest honors. The diversity, inclusion, and collaboration in this group has given me a ... Read More

24-7 Intouch to Attend Customer Response Summit 5

WINNIPEG, MANITOBA. February 8, 2013 – Representatives from 24-7 Intouch and Social Herd will attend the fifth annual Customer Response Summit, taking place February 11 to 13 at the Hyatt Regency Coconut Point Resort and Spa, in Bonita Springs, Florida. The Customer Response Summit is presented by Execs in the Know, who, for over a decade, have built a reputation ... Read More

24-7 Intouch to Attend Loyalty World USA

WINNIPEG, Manitoba. October 24, 2012 – Representatives from 24-7 Intouch will attend Terrapinn’s 2nd annual Loyalty World USA, running October 29-31 in Las Vegas, Nevada. The conference will be held at The Cosmopolitan resort and feature innovative speakers from leading brands, as well as workshops and networking opportunities. “Loyalty World brings together innovative thought leaders across many industry segments to ... Read More