Case Study: Smart Home Automation
Smart home automation is a growing industry in this age of technology. If someone had told you 20 years ago that you could leverage smart technology in your home to automate lighting, thermostat temperatures, home security, and much more in the future, would you have believed them?
We partnered with a California-based consumer electronics company specializing in home automation to build their digital communication strategy, which included the implementation of a chat solution and 24/7 support. Our solution enabled consumers to build connections with the brand in real-time whenever it was convenient for them, improving overall customer satisfaction.
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