Driving scalability and performance during holiday ramp season is extremely important for digital commerce brands.… READ MORE

Leveraging your contact center to drive sales and loyalty is important in providing a positive ROI. By segmenting the needs of your program with specific hiring profiles, we are able… READ MORE

Being a consumer has never been easier – simply pull out your cell phone, open an app, and with a few clicks and taps, you’ve placed an order! Online purchasing… READ MORE

It’s important for retail and ecommerce brands to choose partners who can stay flexible during their busiest seasons. The key to success is to work closely together to understand goals… READ MORE

Black Friday shopping is a holiday tradition that’s not going anywhere. The retail landscape continues to rapidly change with the popularity of online shopping and on-the-go purchases. That’s why it’s… READ MORE