Case Study: Workforce Management

Leveraging a Workforce Management solution is crucial in realizing operational efficiencies and cost savings. We partner with some of the biggest brands in the world to provide Workforce Management solutions, including volume forecasting, staff forecasting, and multi-vendor network support.  In our partnership with a music streaming service, we created a dedicated Workforce Management team to handle forecasting, resource planning, real ... Read More

How to Win During Your Busiest Season

It’s important for retail and ecommerce brands to choose partners who can stay flexible during their busiest seasons. The key to success is to work closely together to understand goals and define what’s needed to execute during the most critical times. Partners should be able to “keep their cool” during volume increases, whether it’s Back-to-School, a new movie release or ... Read More