Today is Always Almost Over
An important reminder for our day to day operations comes from one of our 10 Things, “Today is Always Almost Over”. While we make sure to celebrate our success from yesterday, we understand we are only as good as today’s results. This guiding principle teaches us to seize the day – sans procrastination!
We strive to deliver our very best every minute of the day. Working in customer care, we are faced with challenges everyday. Our natural leadership abilities kick in and we remove the “can’t do’s”. Whether there is 1 hour or 23 hours left in the day, there is no quitting involved. We prioritize all tasks to hit each and every one. From the agents to the client’s perspective, we need to ensure we execute – not wasting a minute to doubt ourselves, and keep our eye on the prize.
What makes us relentless in our pursuit of success? We exhibit passion to push boundaries and when faced with adversity, correct course quickly. We stay aware of where we are, while curious to understand why. We don’t hang our hat after a successful day. We continue to push through and strive for our best performance every day.
You’re only as good as your last success. Today is your day for success. Carpe diem!