Welcome to the Family

We love our people. That’s why we’re deeply committed to our employee experience and career development. Work doesn’t feel like work when you’re having fun, right?

Jose Monico

Team Leader

Jose provides leadership to his team of Customer Service Representatives, and helps them provide incredible service with every customer interaction.


Jose Monaco portrait photo

My favorite 10 Things is...

what we love most about our home is who we share it with

What I love most about the 24-7 Intouch culture is the diverse group of people I get to work with. We all have something special that we can share with each other and when we team up to create something, it makes things happen.

“I love working at a place where I can just be myself.”

“I succeed by making sure to always be approachable and ready to help with any customer issues.”


Team Leads are coaches and advocates for our Customer Service Representatives.

Jose promotes professional and personal development of his team through training, coaching, and support.

Meet a Team Member


Nikki Brown

Sr. Manager EX strategy

Wesly Bateman portrait photo

Wesly Bateman

Director of Operations

Arsenio Foster Image

arsenio foster

campus employee experience

Guess What... We're hiring!

Check out the Career Opportunities at 24-7 Intouch!

Check It Out