Welcome to the Family

We love our people. That’s why we’re deeply committed to our employee experience and career development. Work doesn’t feel like work when you’re having fun, right?

Nikki brown

Sr. Manager, EX Strategy

As Senior Manager of EX Strategy,  Nikki's role is to design the engagement programs that impact the day-to-day lives of our employees around the world.


Maritza giving a presentation

My favorite 10 Things is...

what we love most about our home is who we share it with

It really speaks to who we are as a company with our community involvement and the programs we've created for our employees. You’ll see it everyday that we are more about a positive culture and the impact we can have, rather than a dollar figure.

“The biggest misconception about working at a contact center is that they are dark with rows of cubicles. We are not that, and you see that as soon as you step through our doors.”

“If I had to describe
24-7 Intouch in 3 words they would be: Opportunity, Belonging, and Family”

What Nikki does

From Diversity and Inclusion programs, recognition programs, and community involvement, Nikki’s role is to help create and launch these programs globally, impacting the day-to-day lives of our employees.

Meet a Team Member

Jerry Rodriguez portrait photo

arsenio foster

Campus employee experience

Wesly Bateman portrait photo

Wesly Bateman

Director of Operations

Jose Monaco portrait photo

Jose Monico

Team Leader

Guess What... We're hiring!

Check out the Career Opportunities at 24-7 Intouch!

Check It Out