As a global BPO, we deliver value-driven customer service solutions across our entire network.
Whether our dedicated brand associates are working on campus or at-home, our Work From Anywhere model provides innovative solutions to the world’s largest brands and flexible career opportunities for an ever-changing workforce.
Our approach to global recruiting, robust technology, online training, enhanced performance management, and commitment to our remote agent culture allows us to give brands best-in-class CX and a diversified global footprint all under one management structure.
No matter where your program is in the world, our innovative technology ensures our employee culture is always engaged, connected and committed to providing amazing customer experiences.
WE'RE GLOBAL AND STILL GROWING
We never stop planning for the future state of our business and ensure we have the scalability to meet the growth and expansion needs of our client partners. That’s why we are excited to have expanded into Europe, with our first location in Athens, Greece.
Athens’ service culture and thriving BPO community is a perfect fit for us as we create even more new partnerships in the European market.
KNOAH SOLUTIONS NOW PART OF THE
24-7 INTOUCH FAMILY
Our recent acquisition of Knoah Solutions has provided us with the exciting opportunity to expand into both India and Honduras markets. With over 1,200 seats of production capacity in Hyderabad, an additional 900+ seats in Honduras, and infinite possibilities for at-home programs and talent, we can’t wait to grow with our client partners.