1.800.530.1121
We drive exceptional customer experience and performance across all industries by staying nimble through our innovative culture, proprietary technology, and dedicated investment in our brand partnerships.
DIGITAL APPS & ECOSYSTEMS
Our expertise with interactive technologies paired with our winning performance in customer care drives success in our partnerships with future-thinking brands in social networking, digital apps, and online communication tools.
Our high touch customer service support and community trust and safety solutions enable us to deliver exceptional results for our high growth digital partners.
Services include:
- Content Moderation
- Data Annotation
- Technical Support
- Fraud Prevention
- Account Profiles/Verifications
- Protection & Security
FinTech
We leverage our expertise in brand safety, fraud management, security, and privacy services for our Fintech and Crypto Economy programs. The security of your customer data is a top priority. To ensure this, we build physically secure and compliant spaces and employ world class IT and data security specialists, all while enhancing the overall customer experience through our culture and technology.
Our investment in recruiting best practices enables us to hire and retain top talent who have experience and education in the finance industry. We ensure our associates are hand selected and trained to effectively handle higher tier complex and sensitive cases.
Our key services include:
- Fraud Prevention & Risk Management
- Digital & Mobile Banking
- Paytech & Processing
- Lending & Collections
- Fund Management
- Investments & Trading
- Account & Subscription Management
Health Tech
When it comes to health tech programs, we place additional emphasis on security and compliance, while also providing extremely accurate and robust Quality Assurance.
From teleconsultation services to healthcare device support, we understand the unique needs of every program we work with and customize our hiring, training, and operations accordingly.
Services include:
- Fraud Prevention
- Healthcare Device Technical Support
- Wellness Coach Support
- Insurance Claim Indexing & Review
- Insurance Claim Approvals & Escalations
ENTERTAINMENT & Gaming
The world’s largest entertainment, streaming, and gaming brands partner with us to deliver exceptional user experiences in their fast-paced, ever-changing industry. We deliver highly-focused brand training to our associates to prioritize the user experience and ensure every interaction is a win.
Service highlights include:
- Product/Game Launch Support
- Technical Troubleshooting (Devices & Streaming Services)
- Subscription Purchases, Cancellations, Access, Refunds
- Interactive Content Support
- Content Moderation
- Community Safety
Want to learn more? Check out Our Insights:
DIGITAL APPS & ECOSYSTEMS
Our expertise with interactive technologies paired with our winning performance in customer care drives success in our partnerships with future-thinking brands in social networking, digital apps, and online communication tools.
Our high touch customer service support and community trust and safety solutions enable us to deliver exceptional results for our high growth digital partners.
Our services include:
- Content Moderation
- Data Annotation
- Technical Support
- Fraud Prevention
- Account Profiles/Verifications
- Protection & Security
FinTech
We leverage our expertise in brand safety, fraud management, security, and privacy services for our Fintech and Crypto Economy programs. The security of your customer data is a top priority. To ensure this, we build physically secure and compliant spaces and employ world class IT and data security specialists, all while enhancing the overall customer experience through our culture and technology.
Our investment in recruiting best practices enables us to hire and retain top talent who have experience and education in the finance industry. We ensure our associates are hand selected and trained to effectively handle higher tier complex and sensitive cases.
Our key services include:
- Fraud Prevention & Risk Management
- Digital & Mobile Banking
- Paytech & Processing
- Lending & Collections
- Fund Management
- Investments & Trading
- Account & Subscription Management
HEALTH TECH
When it comes to health tech programs, we place additional emphasis on security and compliance, while also providing extremely accurate and robust Quality Assurance.
From teleconsultation services to healthcare device support, we understand the unique needs of every program we work with and customize our hiring, training, and operations accordingly.
Services include:
- Fraud Prevention
- Healthcare Device Technical Support
- Wellness Coach Support
- Insurance Claim Indexing & Review
- Insurance Claim Approvals & Escalations
Entertainment & Gaming
The world’s largest entertainment, streaming, and gaming brands partner with us to deliver exceptional user experiences in their fast-paced, ever-changing industry. We deliver highly-focused brand training to our associates to prioritize the user experience and ensure every interaction is a win.
Service highlights include:
- Product/Game Launch Support
- Technical Troubleshooting (Devices & Streaming Services)
- Subscription Purchases, Cancellations, Access, Refunds
- Interactive Content Support
- Content Moderation
- Community Safety
Want to learn more? Check out Our Insights:
