Intouch@Home allows you to scale your customer care program in any geography fast.
We drive exceptional customer experience and performance across all industries by staying nimble through our innovative culture, proprietary technology, and dedicated investment in our brand partnerships.
1.800.530.1121
1.844.931.1087
+1.866.963.7271
844.436.0380
Your customers deserve a high-touch, personalized service. We action our eCommerce best practices on reducing time to resolution, optimizing the customer experience through strategic use of self service, and boosting brand loyalty with a premium white glove experience.
Our ability to plan and execute seasonal ramps is second to none. We remain flexible and nimble while building customized plans to accommodate your needs, ensuring you have the omnichannel support you require during your busiest seasons.
Our eCommerce services include:
Interested? Check out our Insights to learn more:
We leverage our expertise in brand safety, fraud management, security, and privacy services for our Fintech programs. The security of your customer data is a top priority. To ensure this, we build physically secure and compliant spaces and employ world class IT and data security specialists, all while enhancing the overall customer experience through our culture and technology.
Our investment in recruiting best practices enables us to hire and retain top talent who have experience and education in the finance industry. We ensure our associates are hand selected and trained to effectively handle higher tier complex and sensitive cases.
Our key services include:
As the E-learning and EdTech industries continue to grow, the need for high touch customer service has increased. Our partners in the EdTech industry trust us to deliver specialized tasks and provide innovative recommendations that add value for their brand. This includes highly specialized training structures, QA rubrics, workflows, and more.
Our services include:
Today’s digital customers want it all - fast, accurate, and simple service. Our exceptional technical support and troubleshooting for our Smart Home partners leverage insights and analytics to create opportunities for performance and process improvement.
From digital engagement strategies to device support expertise, we facilitate powerful connections between customers and your brand, driving improved sales and loyalty.
Our key services include:
Want to learn more? Check out Our Insights:
Your customers deserve a high-touch, personalized service. We action our eCommerce best practices on reducing time to resolution, optimizing the customer experience through strategic use of self service, and boosting brand loyalty with a premium white glove experience.
Our ability to plan and execute seasonal ramps is second to none. We remain flexible and nimble while building customized plans to accommodate your needs, ensuring you have the omnichannel support you require during your busiest seasons.
Our eCommerce services include:
Interested? Check out our Insights to learn more:
We leverage our expertise in brand safety, fraud management, security, and privacy services for our Fintech programs. The security of your customer data is a top priority. To ensure this, we build physically secure and compliant spaces and employ world class IT and data security specialists, all while enhancing the overall customer experience through our culture and technology.
Our investment in recruiting best practices enables us to hire and retain top talent who have experience and education in the finance industry. We ensure our associates are hand selected and trained to effectively handle higher tier complex and sensitive cases.
Our key services include:
As the E-learning and EdTech industries continue to grow, the need for high touch customer service has increased. Our partners in the EdTech industry trust us to deliver specialized tasks and provide innovative recommendations that add value for their brand. This includes highly specialized training structures, QA rubrics, workflows, and more.
Our services include:
Today’s digital customers want it all - fast, accurate, and simple service. Our exceptional technical support and troubleshooting for our Smart Home partners leverage insights and analytics to create opportunities for performance and process improvement.
From digital engagement strategies to device support expertise, we facilitate powerful connections between customers and your brand, driving improved sales and loyalty.
Our key services include:
Want to learn more? Check out Our Insights:
The world’s largest entertainment, streaming, and gaming brands partner with us to deliver exceptional user experiences in their fast-paced, ever-changing industry. We deliver highly-focused brand training to our associates to prioritize the user experience and ensure every interaction is a win.
Service highlights include:
The travel industry and gig economy go hand in hand. We recognize the importance of not only delivering exceptional service for your customers, but also to your gig worker community.
Our differentiated experience drives performance and growth, ensuring overall satisfaction from customers and gig workers alike.
Our services include:
Our focus on a personalized high-touch customer service experience to your consumers includes building specialized teams for different product lines, inbound and outbound customer support, and even testing new products for your brand to provide additional insights to customers.
We train all associates to become true brand experts and ambassadors, providing a unique experience to each customer.
Our key services include:
When it comes to healthcare and insurance programs, we place additional emphasis on security and compliance, while also providing extremely accurate and robust Quality Assurance.
From insurance claims management to healthcare device and product support, we understand the unique needs of every program we work with and customize our hiring, training, and operations accordingly.
Services include:
The world’s largest entertainment, streaming, and gaming brands partner with us to deliver exceptional user experiences in their fast-paced, ever-changing industry. We deliver highly-focused brand training to our associates to prioritize the user experience and ensure every interaction is a win.
Service highlights include:
The travel industry and gig economy go hand in hand. We recognize the importance of not only delivering exceptional service for your customers, but also to your gig worker community.
Our differentiated experience drives performance and growth, ensuring overall satisfaction from customers and gig workers alike.
Our services include:
Our focus on a personalized high-touch customer service experience to your consumers includes building specialized teams for different product lines, inbound and outbound customer support, and even testing new products for your brand to provide additional insights to customers.
We train all associates to become true brand experts and ambassadors, providing a unique experience to each customer.
Our key services include:
When it comes to healthcare and insurance programs, we place additional emphasis on security and compliance, while also providing extremely accurate and robust Quality Assurance.
From insurance claims management to healthcare device and product support, we understand the unique needs of every program we work with and customize our hiring, training, and operations accordingly.
Services include:
Find the best Channels, Geographies, and Technology for your business.
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Chat with an advisor today.
1-844-955-0640
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