At 24-7 Intouch, we have built a culture around the customer. We want our employees to be empowered. We want them to be fearless. We want them to do the best possible job for our clients and their consumers.
This Is Our Story
Our goal is to provide a solution that delivers remarkable customer experiences and actionable insights, while leveraging our technological infrastructure to improve efficiency. We do all this while remaining true to the culture and brand identity of our clients.
Our 10 Things are the professional and personal words we live by. They help us move our business forward and act as the foundation for us and our clients. These are corporate values you can take home with you.
WE LIKE TO
WIN
Be performance driven, and focus on the wins each day. By fostering a competitive spirit, you can set the bar for excellence within your team and our industry.
We Like to Win
Be performance driven, and focus on the wins each day. By fostering a competitive spirit, you can set the bar for excellence within your team and our industry.
Today is always
almost over
Customer Care is a changing environment, and our clients expect us to be proactive and move with urgency. Focus on what you can do today to move their vision forward.
Today is almost always over
Customer Care is a changing environment, and our clients expect us to be proactive and move with urgency. Focus on what you can do today to move their vision forward.
WE OBSESS
about our clients
We love our clients and want their customers to have phenomenal experiences. Be an extension of their brand, mirror their culture, and go above and beyond.
We Obsess About Our Clients
We love our clients and want their customers to have phenomenal experiences. Be an extension of their brand, mirror their culture, and go above and beyond.
YOU CAN FAIL,
BUT FAIL FAST.
You are empowered to make decisions and push innovation. Be brave, get started, then readjust. Learn from your mistakes.
You Can Fail, But Fail Fast.
You are empowered to make decisions and push innovation. Be brave, get started, then readjust. Learn from your mistakes.
LEARN, UNLEARN
Change is inevitable. Stay flexible and open to new ideas, processes, and technologies.
Learn, Unlearn
Change is inevitable. Stay flexible and open to new ideas, processes, and technologies.
WHAT WE LOVE
MOST ABOUT OUR
HOME IS WHO WE
SHARE IT WITH.
We love our team, clients, and partners. We work with brands we love, and we hire people who share our ideas and passion. It is why we come to work.
What We Love Most About Our Home Is Who We Share It With.
We love our team, clients, and partners. We work with brands we love, and we hire people who share our ideas and passion. It is why we come to work.
HAPPINESS
IS AN ATTITUDE
You get to decide how your day is going to go and your attitude is contagious.
Happiness Is An Attitude
You get to decide how your day is going to go and your attitude is contagious.
Inspiration
needs
Execution
New ideas are always welcome and you are encouraged to push the status quo every day. Equally as important is being able to execute on a vision, which means developing a plan and a team to follow through on that vision.
Inspiration Needs Execution
New ideas are always welcome and you are encouraged to push the status quo every day. Equally as important is being able to execute on a vision, which means developing a plan and a team to follow through on that vision.
Batman had
Robin
Holmes had
Watson
You can’t succeed on your own and as leaders we are responsible for developing our "Robins". Always have a backup plan. It will push your career forward.
Batman Had Robin, Holmes Had Watson
You can’t succeed on your own and as leaders we are responsible for developing our "Robins". Always have a backup plan. It will push your career forward.
WE JUDGE OUR SUCCESS
ON MORE THAN JUST MAKING MONEY.
By focusing on more than just the bottom line, we are able to invest time and resources into our employees, partners, and communities.
We Judge Our Success On More Than Just Making Money.
By focusing on more than just the bottom line, we are able to invest time and resources into our employees, partners, and communities.
Leadership
24-7 Intouch focuses on hiring the best people, from front-line agents and managers to our corporate staff in HR, Finance, IT, Sales and Marketing.
Keeping our 10 Things in mind, we are able to recruit and retain high-caliber people within a passionate culture, committed to performance.
Our hardworking team is led by innovative executives, uniquely suited to their positions, and dedicated to the success of the company. Meet them now!
Our Approach
Your company is unique and so are your customers. We want to know everything about them – what they value, where they are, and why they care about you. We look at your customer’s journey from every possible angle, while collecting data that will allow you to personalize each interaction, leading to loyal and engaged consumers.